Remember you have up to 14 days to return or exchange your product. You’ll need to return them to us in their original condition and packaging too.

    1. Please fill out the following form including your order number and the reason you would like to return/exchange your product.
    2. You will receive an email with your "return number."
    3. Include your return number in the return note you received together with your product. If you don't have it you can include your order confirmation with your return number.
    4. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
    5. Remember that only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

      Please read our Refund Policy in detail to know more about the return process.

      To return your product, mail your product to:
      32 Estados
      Carla Rosales
      Engimattstrasse 26
      8002 Zurich

      You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.